Delivering service, assembly and withdrawal of the used product
Peninsula:
This kind of delivery is made through a company specialized in furniture with expert assemblers in the sector.
If your purchase is more than 400 euros, we will take the order to you address, we will assemble it and we will take away the used product, as long as it´s specified on your order.
When we take the used product away, we take the exact number of pieces that we deliver as long as they are completely dismantled.
We will not dismantle pieces that we have to take away or will we take away any additional pieces such as furniture. Neither will we transport them to another address. If this were the case, let us know and we will send you an invoice of the cost for this service.
The delivery service will carry the products up the stairs, but will never load them in from the outside or will they use elevating platforms or anything similar for this use. It´s very important that you check that what you have ordered can enter easily your home and can be installed in its place with no problem, as it is your responsibility. If you have any doubt, you can check with us and we will inform you.
If you need a special service to enable us to deliver the product please let us know beforehand or when making the order; never after. We will send you an invoice for your specific needs.
DELIVERY IN 24/48 HOURS OF THE PRODUCTS AVAILABLE IN STOCK
The products such as bed sheets, protectors and pillows, are delivered in 24/48 hours. The products available in stock will be specified on each product.
URGENT DELIVERY IN 14 HOURS OF PRODUCTS IN STOCK
We have a 14 hour service for urgent deliveries of products we have in stock. Ask us by sending an email to info@dormitum or telephone: 0034 972 573 262.
Balearic islands
It has an additional cost which you will have to check depending on the type of product. send email to info@dormitum.com or phone 0034 972 573 262
Andorra:
If you order is under 1.500 euros we will apply an additional cost which you will have to check depending on the type of product. Send email to info@dormitum.com or phone 0034 972 573 262.
Canary islands:
Personalised budget for each client and product. Send email to info@dormitum.com or phone 0034 972 573 262.
Other countries:
The delivery will be at the door and without taking away any used products. It has an additional charge which you will have to check depending on the country and product.
If assembly is needed or any special service, you will have to let us know before you make the purchase so we can make you an invoice with our specialists of each zone. . Send email to info@dormitum.com or phone 0034 972 573 262.